AA brings in new head of hotel services with a wealth of front-line hospitality experience

AA Hotel services

The AA has announced the appointment of a new head of hotel services, who joins with a wealth of experience having served at some of the top hotels in the UK.

From April 4, Andrew Oxley will join the team at the AA, which has been inspecting and rating restaurants for over 100 years.

He has worked within the hospitality industry for over 20 years, gaining experience as a general manager in a range of four- and five-star hotels throughout the UK, including Down Hall Country House Hotel, The MacDonald Bath Spa Hotel and Tylney Hall Hotel.

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Oxley is the first official appointment to replace Peter Laigaard, who left unexpectedly in July 2016 after just four months in the role. He joined to replace Simon Numphud who departed in January 2016 following 18 years with the company, to take up the position of director of sales for PSL.

Oxley will now concentrate on innovating ‘new and exciting products and services for the digital age’ as well as delivering the standard services for the AA.

Kirsty Lloyd-Jukes, AA membership services director, said: “AA Hotel Services is a central part of the AA’s business offering and we are delighted that Andrew Oxley will be joining us to lead and develop the team. He has a great knowledge of the industry and we look forward to working together to set the direction for AA Hotel Services and take it to the next level.’”

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