Hard Days Night Hotel in Liverpool has been shortlisted in the City of Liverpool Business Awards 2015.
The Beatles-inspired boutique hotel is now one of six finalists in the Best Customer Focussed Business of the Year category, before the winner is announced at the official awards category will takes place in July at Sefton Park.
Since opening in 2008, the 110-bedroom Hard Days Night Hotel has proved a popular choice with visitors to the city and is owned and operated by Liverpool-based property firm, Concord Estates, run by Merseyside property entrepreneur, Tony Criss. He put the hotel up for sale in March for an asking price of £11m.
Commenting on the award shortlist, general manager Mike Dewey said: “It is great to have been shortlisted in such a prominent category that aims to recognise and applaud the continuous efforts of local businesses.
“As a luxury accommodation provider, a customer focus is key when delivering an enjoyable and memorable travel experience. To ensure that all of our customers are completely satisfied with their visit, our team members go above and beyond to cater for their individual requirements and specific needs. By doing so we are able to build both a friendly yet professional rapport with each of our guests, and in that offer them a warm and sincere visit.
“In order to deliver customer service of such a high calibre, we pride ourselves in training and developing staff members to increase their wealth of knowledge regarding each aspect of the business.”
Now in their 11th year, the City of Liverpool Business Awards celebrate the most innovative entrepreneurial and successful businesses from across the city.
Last year Hard Days Night Hotel was crowned ‘Best Social Media Presence of the Year’, which highlighted its strong social media interaction and active audience engagement online.