Business at Poets House ‘thriving again’ after tough year


The operations manager at Poets House in Ely has insisted that business is ‘thriving again’ after the hotel was placed into administration in June.

To add to its string of bad luck, the hotel, part of The House Collection, is faced with owing its local council £15,000 for renting car parking spaces and was recently given a poor hygiene rating.

Despite these setbacks, Poets House has pledged to get back on track.

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The 22 car park spaces that are rented by the hotel from the district council should be paid for in advance via two six monthly instalments, but the debt is yet to be cleared and the administrators are currently in talks regarding this payment.

Health inspectors visited the property in August and gave it a rating of just two out of a possible five stars, meaning an immediate improvement is now necessary.

Three key areas of focus include confidence in management, such as training, structural areas such as equipment and storage of refuse and food hygiene such as hand washing and food prep.

Speaking to Ely Standard, Michelle McDonald, operations manager of Poets House said the business was put into administration two months ago and the transition had not been an easy one.

“We are now seeing the business thrive once again. We would like to thank Environmental Health Department at the local council for highlighting some minor issues that have arisen.

“We are upset that the premises only received a two on the hygiene rating scale but the council have permitted us a revisit in four to six weeks time, it is our intention to score five and the work to achieve this is already underway.

Poets House consists of three townhouses from the early 1900s with 21 bedrooms and a fine dining restaurant.

In June two founding directors of The House Collection that owned both Poets House at Ely and Swynford Paddocks at Six Mile Bottom near Newmarket, were made redundant the day after the group was placed in administration.

However it remained business as usual at both hotels and the administrators said they would retain 72 employees.

David Toulson-Burke, managing director and Jonathan Baker, finance director were made redundant.

Poet’s House in the centre of Ely opened two years ago and was followed by Swynford Paddocks to complete The House Collection.