Hugo de Castro from The Grand Hotel Jersey was crowned Concierge of the Year at last night’s Boutique Hotelier Personal Service Star awards.
He was presented with the accolade due to having worked at their property for over three decades and is unconditionally customer-focused, with a commitment to the job that goes well beyond the call of duty.
He is pictured being presented with his award alongside Boutique Hotelier editor, Zoe Monk.
Jonathan Bennett from Ellenborough Park
Vincent Peach from The Kensington
Andrew Seward from The Devonshire Arms
Natalie Goldin-Wilkinson from COMO Metropolitan
Hugo de Castro from The Grand Hotel Jersey