The finalists have been revealed for the Concierge of the Year Award.
The shortlist is:
Richard Jenkins – The Cavendish
Brian Murphy – The Bloomsbury
Theo Dubroy – The Arch London
Natalie Goldin – Metropolitan by COMO
Each concierge was chosen on their ability to welcome guests and cater to their every need, crucial to creating the right impression as soon as they step through the door. Nominations came in thick and fast for this award, as managers were eager to reward both long-serving and new employees.
The winner will now be announced at a glittering awards ceremony on the first evening of the Independent Hotel Show, October 21st.