The winner of the Concierge of the Year award was Jack McCarthy from The Cavendish.
Judges said that Jack has everything a concierge should have: a natural flair for customer service and the willingness to bend over backwards for every guest. Most impressively, he has risen to the top of his industry at the age of just 21.
Jack is pictured receiving his award from Zoe Monk, Editor of Boutique Hotelier.
– Kevin Jackson, Seaham Hall
– Anton Coburn, Rockliffe Hall
– Kevin Critchley, The Chester Grosvenor
– Richie Long, 11 Cadogan Gardens