The finalists have been revealed for the Customer Service Star of the Year Award.
The shortlist is:
Helen Hillary – The Grove
Caroline Browning – Lucknam Park Hotel
Scott King – Malmaison Leeds
Darryl Harris – The Pig near Bath
Each staff member was selected for the shortlist based on the outstanding recommendations received by managers all over the country. From key attention to detail, to ensuring every guest demand is met with the upmost professionalism, it was a tough job to choose just four employees.
The winner will now be announced at a glittering awards ceremony on the first evening of the Independent Hotel Show, October 21st.