The five-AA-red star Cliveden House is well and truly back on the map following a four-year, multi-million pound renovation, and is ready to ‘sing and shine’ according to general manager Kevin Brooke.
Speaking exclusively to Boutique Hotelier, Brooke said how the luxury hotel is aiming to be one of the market leaders, with innovation and sky-high standards at the core of Cliveden’s offering.
After four years of refurbishments after the historic property was taken over from Von Essen, Brooke, who joined in October 2016, said that the team will now concentrate on driving the business, evolving the service and keeping up to date with the latest developments in the industry.
The final piece in the renovation puzzle was the completion of luxury spa, which reopened in June after a nine-month overhaul as Brooke describes the facility as the ‘jewel in the crown’ at Cliveden.
“We always have to keep up to date and up to speed with what’s going on in the industry and be at the forefront of the business,” explains Brooke, “we want to be one of the market leaders, one of the innovators, trying different things and keeping it exciting, fresh, vibrant.
“We are kind of done with refurbs at the moment, after four years of renovations and builders we are happy to say it’s well and truly back on the map and we have a wonderful product, now it’s just to drive it, have fun with it, and fulfilling its potential, making sure we have the right team, constantly expanding the guest offering and coming up with new ideas to keep it fresh,” he adds.
Occupancy levels at Cliveden House were close to 70% last year, with room rate high across all 48 bedrooms. Brooke says that it’s more corporate business during the week, with leisure dominating at the weekend.
The 48-bedroom Cliveden with Andre Garrett restaurant and now the relaunched spa is part of the Iconic Luxury Hotels portfolio, which includes Chewton Glen, Lygon Arms and 11 Cadogan Gardens and is owned by parent company London and Regional Properties.
Cliveden House is owned by the National Trust, and leased to London and Regional.