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Flemings Mayfair breaks the mould for outstanding manager

Paul Rafferty

Luxury London boutique hotel Flemings Mayfair has created a new position for an outstanding member of management who is bracing to take the next step in his career.

The property, which was first founded in 1851 converted from 13 Georgian townhouses, has appointed Paul Rafferty as hotel manager in a newly-created role within the company.

Having joined Flemings in 2013 as rooms division manager, he will now be responsible for operations and introducing new and existing clients. He will also act as deputy for the general manager Henrik Muehle and work closely with Michelin-awarded chef Shaun Rankin and his team at the hotel’s destination restaurant, Ormer Mayfair.

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Prior to his appointment at Flemings, Rafferty worked as front of house manager at the Courthouse Hotel and head of the reception department at Sofitel London Heathrow.

Rafferty says: “After four years at Flemings, I am hugely excited to be stepping into this new role at the hotel. With the help of my team, I will ensure we maintain an unparalleled level of customer service and I look forward to finding new ways to innovate personalised guest experiences.”

The family-owned Flemings is a member of Small Luxury Hotels of the World and is home to 129 bedrooms, suites and townhouse apartments, as well as a Drawing Room, restaurant and bar, as part of a recent £16m refurbishment.

Tags : Mayfair
Zoe Monk

The author Zoe Monk

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