The winner of Front of House Manager of the Year was Laura Godman from Le Manoir aux Quat’Saisons.
The front of house manager is often the first point of contact with guests so the importance of the role in a hotel operation cannot be underestimated. Laura works at one of the most prestigious properties in the UK, so customers could not be more demanding. Judges said she always rises to the challenge and stood out as a deserved winner amongst a very strong set of finalists.
Laura is pictured receiving her award from Zoe Monk, Editor of Boutique Hotelier.
– Kristian Kynaston-Evans, Sweeney Hall Hotel
– Nico Chieze, Askham Hall
– Kai Hellens, Georgian House Hotel
– Josie Roach, Bristol Harbour Hotel