Andrew Seward, head concierge at The Devonshire Arms in Yorkshire has been awarded the Golden Keys, by Les Clefs d’Or, the international society for concierge professionals.
Seward, who has worked at the four-star property for the last ten years, was recognised the presentation of a lapel pin at a ceremony at The Amba Hotel in Marble Arch last week.
General manager of The Devonshire Arms Hotel, James O’Donnell, said: “I was very privileged to be asked, by Andy, to join him as he was elevated to Les Clefs d’Or. An Internationally recognised institution, it’s an organisation which prides itself of “Service through Friendship”.
“This is a characteristic that Andy has displayed for years. This is a real feather in his cap – after all of his years of dedication and excellence in his role here at the hotel, he can now feel justifiably proud of his achievements and it’s a proud moment for the hotel as a whole.”
In order to qualify for the professional accolade, Seward undertook a series of tests, interviews and placements within the industry, to strengthen his professional networking and also to ensure that the society’s selection process was completed.
As well as being head concierge, Seward is involved in environmental projects at the hotel, keeping bees in the hotel’s walled kitchen gardens and is currently leading a special project to deliver a 50% reduction in plastic consumption by the hotel over the next 12 months.
The Devonshire Arms is owned and managed the Devonshire Group and recently appointed James O’Donnell as general manager following the departure of Adam Dyke who left to take up the position of operations director at Chewton Glen.