Hotel closes unexpectedly, leaving guests locked out

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A hotel in West Yorkshire closed unexpectedly last week, leaving guests shut out and a couple’s wedding plans in jeopardy.

Guests who had been staying at The Rock Hotel in Holywell Green, were greeted with a boarded-up front door and a note attached saying all items of value had been removed and all utilities switched off.

The 27-bedroom hotel and restaurant is owned by Enterprise Inns, who discovered last week that the hotel’s manager had walked out.

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But a message on the hotel’s answerphone claims the business will reopen on September 10. It advises guests to contact Enterprise Inns.

It says: “We are sorry but we are currently closed. We are due to open on Wednesday 10 September and therefore we would be grateful if you could call back after that date.”

The Rock Hotel is currently on sale for £725,000 on property website Fleurets.

The manager of a nearby hotel said that a couple who had booked their wedding at The Rock approached him after their plans fell through.

A spokesperson for Enterprise Inns said: “We were made aware earlier this week that The Rock had closed due to the publican’s decision to cease trading and leave the hotel.

“Whilst we own the property, The Rock has been operated totally independently by the publican with sole responsibility for the day-to-day running of the business, including all bookings.

“We were given no notification of his intention to leave and have had no further communication from him.”

The hotel has received mixed reviews on Trip Advisor in the past three months with guests complaining of worn decor and staff shortages.

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