Lorraine Dale, head housekeeper, Windsor Castle; chair of the UK Housekeeping Association
Lorraine Dale has more than 30 years experience in the housekeeping sector and now works at Windsor Castle as head housekeeper, where she has been for the last three years.
Her first head housekeeper role was with Arora Hotels and her job saw her involvement in building the successful model for seven new hotels under the Arora name, taking on the task of director of housekeeping across the portfolio for 12 years.
Included in this she was also part of the opening team for an aparthotel in Darwin where she stayed for two years.
With the wealth of experience behind her, she joined Windsor Castle in 2013 and thoroughly enjoys every aspect of her role.
Alongside her day to day, she has also been the London chair of the UK Housekeeping Association for the last four years as well as being in her third year of national chair for the organisation.