Name your top concierge in the Service Star Awards


The Boutique Hotelier Personal Service Star Awards want to reward and recognise staff worth their salt who work tirelessly every day at establishments all over the country, and we are calling for you to nominate your top concierge for an accolade.

Your concierge plays a huge role at your establishment, greeting your guests and making the initial contact that forms that all-important first impression.

Not only are they on-hand throughout the day to greet guests on arrival and see them through to departure, but they also boast a huge amount of knowledge to offer guests hints and tips on the local area to enable them to get the best out of their stay.

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This is why we believe they deserve to be rewarded at the Boutique Hotelier Personal Service Star Awards 2015.

We want to award the best concierges working in hotels around the country – from five-star city boutiques to country house manors, to make sure we recognise the right person for Concierge of the Year.

We are calling for owners, managers and people of the hospitality industry to nominate these individuals for the award, which will culminate in the winners being announced at the awards ceremony on October 20th.

It doesn’t matter how long they have been employed or how many people they manage, the awards are open to all.


To qualify for a nomination, all you have to do a fill out the nomination form here and send it back to the BH team.
Once the nominations have closed on September 25th, the nominees chosen by the BH team will go into a shortlist, before the final winners are decided upon to be announced in October.

Concierge of the Year is just one of 10 awards we are handing out to staff members at the second Boutique Hotelier Personal Service Star Awards ceremony, held at Hilton Olympia on October 20th.

Click here to nominate your concierge and others for a Boutique Hotelier Personal Service Star Award.