New general manager takes the reins at The Swan at Hay Hotel to oversee £2m makeover

Neil Namara

A new general manager has been appointed to take the reins at The Swan at Hay Hotel in Wales who will now focus on overseeing the hotel’s £2m makeover.

Neil McNamara joins The Swan at Hay Hotel after 12 years as general manager of the Forest Hotel, Dorridge, Solihull, where the restaurant was awarded two rosettes by the AA every year under his management.

McNamara is also a qualified chef and has extensive F&B experience at the award-winning Black Swan in Yorkshire and the Great Victoria in Bradford.

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He said: “After being at the Forest Hotel for 12 years, I was looking for a new challenge and The Swan at Hay Hotel provides that. It’s the only hotel in Hay-on-Wye and has had a good reputation in the past. My job is to return it to its former glory.

The hotel’s extensive renovation is well underway, with work to its exterior, including a new roof almost complete. Four of the hotel’s 19 bedrooms have been refurbished to a new modern design and the rest will now follow suit.

The Swan Hotel is one of five hotels, including the multi-award winning Llangoed Hall at nearby Llyswen, owned by Llangoed Limited.

Group managing director, Calum Milne, said: “We are delighted to welcome Neil to both The Swan and the group. The full refurbishment of The Swan will be completed later this year, weather permitting and local builders and craftsmen are being used to undertake the work, as we are strong believers in shopping and spending local wherever possible.

“We have recently added two more properties to the group’s portfolio and have aspirations to expand further in the coming months. We have no intention of standing still, as we wish to be leaders in raising the standard of hospitality in the UK.”


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