New ‘Uber’ style platform for hospitality staff launches to help HR


A new online platform has launched to the hospitality industry, dubbed the ‘Uber’ of the industry, designed to help address the challenges of hiring short-term workers. provides a service that allows employers to utilise a talent pool of temporary staff, without the expense of recruitment agencies, and book employees for paid-per-hour shifts at their hotel during peak times.

The web and mobile platform offers access to over 1,000 professionals across London, trained in a range of roles from waiters to sous chefs, bar staff and housekeepers.

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These ‘Heroes’ can be booked for shifts by the hour and then receive payment soon after, based on job type and level of experience.

An employer can post a job on the Staff Heroes platform in less than 5 minutes and instantly screen specific candidate profiles that match the job specifications.

Employers are then able to view ratings and references and can immediately book temporary staff online.

The business is only charged once a shift has been completed. Staff Heroes then manages the payroll process, paying the worker directly and removing the administration burden from the employer.

The system has been specifically designed to eliminate lengthy interviews, admin or high agency fees from the hospitality industry.

Laurent Gibb, co-founder and CEO of Staff Heroes says: “Staff Heroes is to the staffing sector, what Uber is to the taxi industry. We remove the need for businesses to spend time and resources on unnecessary admin and agency fees, by providing a secure, automated platform to source quality workers with ease.

“Businesses in the hospitality industry experience fluctuations in their staffing needs that can leave them exposed at the worst possible times. Our solution is to supply short-term contingent staffing to plug any gaps in their operations.

“We are empowering businesses to take control of their hiring needs via a flexible and user-friendly platform. This also benefits our heroes who will be able to identify local opportunities to engage in short-term work and earn money.”


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