Olivia Byrne, company director, Eccleston Square Hotel

Dubbed the UK’s youngest hotelier, Olivia Byrne opened Eccleston Square Hotel in 2011 when only 23-years old.

Initially recognised as a technologically advanced hotel, years later Eccleston Square Hotel is still winning top awards and accolades due to Byrne’s steadfast trailblazing.

Proving that limited marketing spend, a small team and a competitive industry does not preclude success, she has tirelessly pioneered new tracks to help make the UK boutique hotel market one of the world’s greatest.

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In late 2016 Byrne partnered with Handy phones to offer all of her guests free national and international phone calls and unlimited 4G on a mobile phone. This helped to add value to the hotel’s offering, and especially encouraged UKInbound tourists to stay at Eccleston Square Hotel.

Next came an innovation to take on the mounting competition from the ‘sharing-economy’. Responding to the heightened demand for whole-house stays, Byrne announced the addition of The Town House to the hotel’s accommodation inventory. Exclusive to Byrne’s booking engine, the Town House offers another revenue stream for the business and opens the market wider to guests looking for exclusivity.

Byrne’s dynamic boutique hotel solution combines convenience and competitive pricing, with surety and attention to detail expected when booking with a successful boutique hotel.

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