One week left to nominate in the Boutique Hotelier Personal Service Star Awards


There is just one week left to get your nominations in for the Boutique Hotelier Personal Service Star Awards.

Dedicated to recognising top talent in the hotel industry, the awards, now in their third year, will officially close on September 29, giving you just seven days to get your nominations in.

With 11 categories and a new judging panel line-up for this year, so far the awards have attracted attention from hotels all over the UK who are keen to shout out about their fantastic staff, with nominations flooding in.

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The process is open to anybody working in the hotel industry and nominating could be easier. Simply head here and fill out this form, which is then sent to the BH team to be verified and counted.

Once the nominations have closed, each category will be whittled down to five finalists, from which a winner will be decided upon by our judging panel.

The panel is a new addition to this year’s awards and consists of Giovanna Grossi from the AA, Peter Hancock from Pride of Britain, Stuart Procter from The Stafford, Lorraine Dale, head housekeeper at the Royal Household and Andrew Love, chairman of The Ritz.

Also new for this year is the General Manager of the Year category.

The full list of categories is as follows:

Bar Manager of the Year – sponsored by Miele Professional

Restaurant Manager of the Year

Front of House Manager of the Year

Housekeeping Manager of the Year – sponsored by Mitre Linen

Concierge of the Year

Customer Service Star of the Year – sponsored by Star Quality Hospitality

Spa Manager of the Year

Reservations / Revenue Manager of the Year

Food and Beverage Manager of the Year

Shining Star Award – sponsored by InstaSupply

General Manager of the Year

Supporting partner Gold Key Media

The winners will be announced at a glittering awards ceremony on the first night of the Independent Hotel Show, October 18, at Hilton Olympia, just a stone’s throw from the exhibition venue itself.

For hoteliers, it’s free to attend so to secure yourself on the guest list please contact


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