Kate’s father, David Levin founded the five-star Capital Hotel in 1971 and it is no surprise that now as one of London’s youngest female general manager she has the passion and drive to keep his principles of great British service alive, fresh and relevant in today’s market.
Over the last five years she has put her own stamp on the 49-bedroom hotel and already completed a refurbishment of the ground floor and over 60% of the bedrooms, working closely with top interior designer Nina Campbell. Kate has also ensured time to put back into the industry as a whole, is a St Julian’s Scholar, on the board of Pride of Britain Hotels and an Ambassador for the Springboard Charity.
At the Capital her successes are reflected in the healthy hotel’s profit and loss accounts. Most noticeably within F&B where there was a 180% increase within two years. It was her idea to collaborate with Nathan Outlaw resulting in the hugely successful Michelin starred Outlaw’s at The Capital that has built up a strong local following since it launched in 2014.
Kate has introduced many ideas at the hotel to improve communication including hosting monthly lunches to get to know her team members. She introduced the ‘long standing service’ awards to honour staff loyalty and implemented employee of the month schemes. During the past 12 months, the hotel has won ‘Best Culinary Hotel’ at the World Boutique Hotel Awards, been shortlisted twice at the Hotel Cateys, and had two finalists in the Gold Service Scholarship Awards and Outlaw’s was a finalist in the Caterer Seafood Restaurant of the Year awards.
The Capital is a true ambassador for the British hotel industry and a stalwart of great hospitality; it strives to deliver excellence and create a genuine hub of hospitality. Kate and the Levin family are proud torchbearers for the independent sector and for many are seen as inspirational for the next generation of hoteliers.