QHotels has announced it is to invest £50m in refurbishments across all its 27 UK hotels over the next two years.
The hotel group has made the decision following a strong year of performance in 2015, and will now begin upgrades to each of its properties in the bedrooms, bathrooms, furnishings, air conditioning and conference and event spaces.
More than £1m will be spent specifically on Wi-Fi facilities, increasing the available bandwidth and access points associated with streaming and connecting multiple devices.
QHotels expects to end this year with a £200m turnover, taking the group’s figures 12% higher than last year’s results.
QHotels was founded by Michael Purtill and Ian Goulding in 2003 with just two hotels and has grown to 27 properties across the UK, with the acquisition of six former De Vere Hotels and De Vere Luxury Lodges in November 2014.
Michael Purtill, managing director of QHotels, said: “We constantly look at ways to deliver better products and services and how we can continue to improve, based on our customers’ feedback. The £50m will be invested in areas specifically highlighted, such as Wi-Fi, to ensure that we continue to lead and innovate in the sector.
“We were the first large hotel group to offer Wi-Fi free for guests, but now with the demands of streaming and multiple devices we need to make sure that we not only keep pace with customer expectations but exceed them.
“All of this continues to be made possible by the hard work and diligence of the whole QHotels’ team and a shared passion to deliver the ‘Inspired by You’ customer promise.”