Rewarding excellent customer service within hotels is crucial, says Gold Key Media

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Gold Key Media, the world’s leading magazine distributor, has spoken out about the importance of awarding excellent customer service in the hotel industry, following the company’s recent sponsorship of the Boutique Hotelier Personal Service Star Awards.

The brand, which came on board as a networking sponsor prior to the event on October 18, showed its support to the event that recognised hard working individuals working within hospitality.

The Awards, which saw 11 members of staff celebrated brought together the crème da le crème of the sector at Hilton Olympia on Tuesday 18th October, the first evening of the Independent Hotel Show.

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With more than 1,000 interactions on Twitter and countless mentions on Facebook, it’s clear that awards fever is still being felt, as winners, finalists and guests to the ceremony take to social media to share their congratulations.

Deputy managing director at Gold Key Media, Duncan MacGillivray said: “Gold Key Media were delighted to sponsor the 2016 Boutique Hotelier Personal Service Star Awards. These awards provide a great opportunity for the industry to reward the hard working individuals and teams that make the very best boutique hotels in the country. We would like to congratulate all nominees and winners for the excellent standards they set. Gold Key Media recognise how important it is to offer exceptional customer service, and we are always happy to support initiatives and events that reward those striving to make a difference in the hospitality industry. Well done to all involved – it was a great evening.”

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