Shangri-La Hotels and resorts announces new president and COO

Oliver Bonke

Shangri-la Hotels and Resorts has announced the appointment new president and chief operating officer, Oliver Bonke.

Reporting to Shangri-La Asia Limited chief executive officer Lim Beng Chee, Bonke will begin his role on September 1 this year and will be based at Shangri-La’s headquarters in Hong Kong.

He joins from his role as COO at Loews Hotels & Co, a New-York based group of 24 properties spread across the US and Canada.

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In his new position with Shangri-La Hotels, Bonke will oversee the group’s executive vice presidents responsible for regional hotel operations, as well as the operational division heads of food and beverage, sales, marketing, rooms, engineering, security and quality improvement.

Hong-Kong based Shangri-La Hotels currently operates one hotel in the UK, the Shangri-La at The Shard in London, which it opened in 2014.

Alongside this, it operates over 95 hotels in 22 countries and 73 destinations under the Shangri-La, Kerry, Hotel Jen and Traders brands. The group has been established over four decades in Asia Pacific, the Middle East, Europe, North America and the Indian Ocean.

Speaking on Bonke’s appointment, Lim says: “We are delighted to welcome Oliver and look forward to his arrival as the new President and COO of Shangri-La Hotels and Resorts. With his proven strong leadership and operational experience globally, I am confident Oliver will drive excellence and lead Shangri-La through the next phase of the group’s development and growth.”

 

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