Spa managers are integral to boutiques, says Pacific Direct


Pacific Direct has spoken out in support of the Boutique Hotelier Personal Service Star Awards, praising spa managers working at boutique hotels across the country.

The winners of the second annual Boutique Hotelier Personal Service Star Awards were announced at the end of October and saw a total of 10 staff members rewarded in 10 categories.

Pacific Direct was a proud sponsor of the event, which attracted more 200 hospitality names to Hilton Olympia, and Nina Sadlowsky, Global Brand Marketing Manager was welcomed on stage to present the award for Spa Manager of the Year.

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The winner was Davina Hassell from Seaham Hall.

Global brand marketing manager, Nina Sadlowksy said: “Pacific Direct was proud to be part of this year’s Boutique Hotelier Personal Service Star Awards. It’s a fabulous idea to reward the best staff members in the hospitality industry, as it is an industry that relies on engaged and forward-thinking people. It was my pleasure to present the ‘Spa Manager of the Year’ award on behalf of Pacific Direct and I would like to congratulate Davina Hassell from Seaham Hall for this great achievement.

Pacific Direct supplies a number of top luxury hotels with guest room amenities from leading brands, including Elemis, Neal’s Yard and The White Company.

“We believe that the amenities we provide into the luxury hospitality industry are very important to the overall spa experience. The selection of the ‘right’ product range is essential in making the client remember the treatment and booking in again for the next luxury experience. We are sure the guests increasingly notice the products used, since they’ve become increasingly discerning, and are expecting to get a 360 degree superior luxury experience from the moment of their arrival to the moment they leave.”