Stanley House Hotel and Spa, in Mellor near Preston, has scooped a hat-trick of awards at the Ribble Valley Stars in Tourism Awards.
The awards, run by the Ribble Valley Tourism Association (RVTA), saw Stanley House’s reception manager Clare Tauber secure an Individual Excellence in Customer Care award, with sales and marketing manager, Wendy Hope, being awarded Tourism Champion.
Meanwhile, the senior management team at Stanley House received an award for Team of Excellence.
The awards aim to celebrate the success of the Ribble Valley’s tourism businesses such as restaurants, hotels and attractions by recognising the efforts of individual staff.
Stanley House Hotel is set in 54 acres of Ribble Valley countryside and is home to 30 bedrooms, wedding and conference facilities, the Grill on the Hill restaurant and the Mr Fred’s bar and lounge, plus a popular spa.
The hotel is owned by the Walker family and opened in 2004, following a conversion of the Grade-II listed 17th century manor house.
Speaking on the awards’ wins, Philip Wharton, general manager of Stanley House, commented: “Everyone involved in the hotel is immensely proud. We all work so hard to create and uphold high standards in customer care and to have many of our people recognised for this is a real honour.
“As a region, it’s great we focus time and resources on showcasing the Ribble Valley and the people that make it a successful area. It is a great place to do business and the quality and diversity of the tourism offer is something we should all be proud of. We’re a national destination.”
Amanda Dowson, chairman of the Ribble Valley Tourism Association, added: “The area has a strong and successful tourism industry and there are so many great examples of business entrepreneurialism and creativity. These awards provide a great opportunity to acknowledge that success.”