The Balmoral recruits new general manager fresh from Shangri-La Hotels

The Balmoral

A new general manager has been appointed at Rocco Forte Hotel, The Balmoral in Edinburgh.

Richard Cooke joins the luxury boutique from his position as area general manager of the Shangri-La Hotels in Toronto and Vancouver, and will now be responsible for the day-to-day operations at The Balmoral, including looking after the hotel’s 168 bedrooms and 20 suites and Michelin-starred restaurant Number One.

Cooke brings more than 23 years experience in hospitality management to the role, across a variety of five-star properties in Canada, USA, South East Asia and China.

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The Balmoral is also home to all-day dining venue Hadrians’ Brasserie, afternoon tea lounge Palm Court, a dedicated whisky bar, Scotch, The Balmoral Bar, The Balmoral Spa and a selection of meeting and conferencing offerings.

Cooke started his hospitality career in the UK before moving to New Zealand and the Regent Hotel in Auckland. He subsequently moved to the US where he held the position of executive assistant manager at The Ritz Carlton in Dearborn, Michigan and The Ritz Carlton in San Francisco before moving to Rosewood Hotels and Resorts in Dallas as director of food and beverage.

On his appointment at The Balmoral, Cooke said: “I am delighted on so many levels to take up this position. I get the chance to work with legendary hotelier Sir Rocco Forte. My dream has been to manage an iconic hotel, which the Balmoral without question is and I fulfil this in a city I have fallen in love with over the past few years.”


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