The Club Hotel & Spa in St Helier, Jersey has appointed Jackie Helks as its new front office manager.
Helks joins The Club Hotel & Spa from her role as head receptionist at The Atlantic Hotel and Ocean Restaurant, also in Jersey.
During this time she managed a team of four receptions and helped to restructure the department to improve efficiency.
Prior to this, she worked for Sark Island Hotels, where she was receptionist and reservationist for the four hotels in the group.
She will now maintain the smooth operation and organisation of the front office department at The Club Hotel and Spa.
Helks studied Economics at the University of Hull including several months at the University of Hong Kong. There she studied socio-economics, politics and economic development whilst also travelling to Seoul, Beijing and Macau.