Renowned hotelier and star of The Hotel Inspector, Alex Polizzi, will open the 11th Annual Hotel Conference held in October at the Hilton Deansgate Hotel, Manchester.
The event, which runs on 15th and 16th October, will welcome Alex as a key note speaker and sees her take the stage for a Q&A session on the afternoon of the 16th.
With Alex’s experience in the sector and background in hospitality after coming from a long line of hoteliers, she is perfectly placed to share her knowledge and expertise with independent hoteliers attending the show.
Commenting on her participation at the event, Alex said: “I am passionate about customer services. Too often this vital aspect of hotel operations is not given the prominence it deserves. It permeates every aspect of hotel life and can be the difference between simply managing and exceeding customer’s expectations.
Having the opportunity to join fellow independent hotel owners at The AHC will be a joy, as we are all guilty of becoming so involved in the daily grind of running a hotel that we rarely gather to share our experiences, challenges and successes.”