It takes a special kind of leader to oversee the sort of businesses that sit at the top of the boutique hotel tree in the UK. One with compassion, the ability to inspire and thinking that isn’t afraid to step outside the box. Not to mention maintaining a strong business model with many moving parts that all must run efficiently for the bigger machine to function.
When all is said and done, success in the hotel sector boils down to getting customers through the door and bums in beds, providing an experience that makes guests want to come back time and time again.
The Business Leaders category pays tribute to the figureheads piloting some of the most prominent boutiques in the UK hotel market. The decisions they make, the investments they sanction and the projects they green-light all start off a chain of events that leads to the way thousands of guests enjoy their experience and the business performs and flourishes.
We can now reveal the top 10 business leaders for 2018 –