K West Hotel & Spa in West London has promoted Vladanka Manceva to the role of operations manager.
Manceva joined K West in 2003 as a spa therapist and took over as K Spa’s manager in 2007.
Following its £2 million refurbishment in 2010, she launched the hotel’s new holistic K Spa and led growth in guest visits. In her tenure, the Spa won Best Luxury Hotel Spa award.
In her new role as operations manager, she will be leading the guest-facing departments of reception, F&B and spa, to bring a more coherent approach to the guest journey.