Royal Lancaster London has launched its own Apprentice Academy to allow employees to gain nationally recognised qualifications whilst working at the hotel.
Colleagues at Royal Lancaster London are now able to ‘earn while they learn’, become more confident in their roles, and gain a multitude of skills that are both valuable to the hotel and to the individual, during their studies.
All this is done through a fully-funded Apprenticeship.
Apprenticeships can be open to all ages and all levels from school leavers to those with MBA qualifications.
Royal Lancaster London has partnered with Remit Training, for a variety of level 2.3 and 4 apprenticeships including hospitality manager, supervisor and team member and in customer service.
Remit is currently training 22 Apprentices in the Royal Lancaster London Academy and looking at new programmes for the future.
This brings the total number of Apprentices in the hotel to 31 (and counting), meaning that almost 10% of staff are on an Apprenticeship programme.
At Level 2 and 3, the courses take c.12 months to complete; and Level 4 is generally completed in c.18 months.
During this time the apprentices learn the tailored content of the programme on the job. They are given support from Royal Lancaster London, and time to study as part of their working day.
Dr. Hilary Cooke, owner of Merlin Consultancy has been recruited by Royal Lancaster London as the Course Leader to provide specialist training to the Apprentices.
Sally Beck, Royal Lancaster General Manager says: “We chose to partner with Remit because they are a very experienced apprenticeship training provider, with a strong commitment to high quality delivery, innovative learning platforms and a forward thinking approach that puts the apprentice at the heart of what they do.”
Royal Lancaster London is located on the boundary of Hyde Park and recently completed its £85 million refurbishment which encompassed the lobby, all 411 guestrooms and suites, the brand new Hyde Lobby Bar and reception lobby for the Nine Kings banqueting space.