7 things you should be asking a new PMS provider


Hoteliers face a huge challenge when it comes to selecting a *PMS partner. With so many PMS solutions on the market, it can be a daunting task researching functionality, deciding on whether the system will be a good fit for your property, and most importantly whether it will deliver ROI.

Technology providers are launching new and exciting applications all of the time. It’s essential a prospective PMS partner will make it easy for you to connect with  new tools and services.

The PMS can make or break a hotel: the right choice will streamline your operations, future proof your technology, help you improve the guest experience – and ultimately make your business perform better.

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It will come as no surprise that support is one of the most important factors to consider when selecting a new PMS provider. In fact, according to a recent study by hospitality research specialists h2c*, the level of support and consulting services are the most important criteria for hotel chains making this decision. Find out how you can be confident a potential PMS partner can support you adequately in the eBook.

Disruption is a key concern for hoteliers who are considering changing their PMS. Just thinking about it can cause headaches for even the calmest of general managers, that doesn’t need to be the case.

This is an important decision for your hotel. To help you make the right choice, Guestline have created an eBook that takes you through 7 vital questions you need to ask any potential PMS partner.

Download the FREE eBook here.

Originally, a Property Management System (PMS) took care of front office hotel tasks like reservations, room assignment and managing rates. The modern PMS sits at the heart of hotel operations, helping the hotelier manage every aspect of their business and deliver great guest experiences.

Zoe Monk

The author Zoe Monk

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