The winner was described as 'incredibly passionate' about helping guests and enhancing their stay
BHPSS AWARDS
The winner was described as a passionate hospitality professional with immaculate presentation and service skills
Joining the property at a period of rapid growth, this winner improved the housekeeping service as well as managing the diverse aspects of the business
The winner oversees the daily operation of Reception and Front of House with full accountability of ‘People, Product, Service and Profit'
The winner is always trying to find ways to use his initiative and inspire his teammates, as well as drive business to the hotel
From overseeing an refurbishment to implementing new systems and mentoring future management employees, the winner of the top award of the night was thoroughly deserving
Held at Hilton Olympia London, doors will open at 7pm, with guests encouraged to network with sponsors, catch up with familiar faces and raise a glass to industry excellence
Tonight hoteliers and staff from hotels across the country will gather together in London to see the winners of 11 awards announced at the glittering ceremony
The winner of Highly Commended has been 'instrumental' in turning the business from being a run-down hotel with a poor reputation to one of the best in the region
The winner was said to be a great ambassador for the hotel and a true role model, ensuring every guest has a memorable stay
