Andrew Nightingale, general manager at The Montagu Arms and Patrick Jones, GM at Tewkesbury Park were awarded the top gongs at this year's Boutique Hotelier Awards
BHPSS AWARDS
After an incredibly challenging few months, Boutique Hotelier wants to recognise the leadership teams and individuals that have gone beyond the call of duty to support their colleagues through this difficult year and those who have raised money and awareness for causes during the pandemic
Attendees to the recent Boutique Hotelier Personal Service Star Awards had the chance to get their hands on a golden ticket giving free access to the Managing People online course
Guests embrace the 'Kodak moment' at the Boutique Hotelier Awards on Tuesday night, and pose with colleagues to celebrate excellence
Editor Zoe Monk explains that the Personal Service Star Awards were created to commend outstanding customer attention, care and dedication that are the backbone to any successful hotel
The winner is a firm believer in experiential and shared learning experiences and arranges visits off-site to food producers as part of team training
The winner is particularly good at managing the rota to support the business demands and helps drive community spirit among spa members
The winner of this award has helped grow room revenue year on year, taking it from £1m to £1.5m in four years
The winner was described as a passionate hospitality professional with immaculate presentation and service skills
The winner was described as 'incredibly passionate' about helping guests and enhancing their stay
