Sonas Hospitality, which has three hotels on the Hebridean islands, has agreed to pay employees at least £9 an hour
HUMAN RESOURCES
Ebony Dolly has worked at the hotel since 2015 and was awarded the accolade for her ‘exceptional guest service’
Daniel Healey has been at The Bloomsbury since 2013 and now moves to the new Kimpton Fitzroy to work alongside GM Paul Walters and David Taylor
Artificial intelligence, employee engagement and unearthing personal power set to be discussed at January's conference
Monica Or, who works with hoteliers to improve their operations, develop their staff and increase bookings overall, presented the award to Ned Holder at The Stafford
Each student spent two days at a different hotel including The Ritz London, Shangri-La Hotel At The Shard and London EDITION
Level of dissatisfaction among hospitality and catering workers around the flexibility of their current working arrangements remains high
The new four-days-on / three-days-off initiative is being trialled at the group’s Ettington Park Hotel as part of a wider series of recruitment and retention programmes
Caterpeople explains how starting early, developing relationships and keeping an eye on what Google will introduce, is key to recruitment
Georgian House GM and Soho House people and development manager share their advice ahead of their panel session at IHS 18
