New survey shows the full extent of the chaos caused by the NHS Covid app, with four in 10 hospitality businesses forced to either fully or partially close, and almost half having to reduce trading hours as staff are told to self-isolate
HUMAN RESOURCES
On completion of the 18-month in-house training programme, staff will be guaranteed a promotion to a permanent full-time role, while rates of pay now reflect an individual’s contribution to the business, rather than statutory pay levels being the default
Bosses from the likes of Malmaison, Exclusive Collection and Rudding Park are reviewing salaries, considering clearer tronc systems and increasing employee benefits as hotels reassess their hiring and retention rates
Hospitality bosses are warning of possible staff shortages as the sector reopens again, with furlough hiding the full extend of the problem, writes foodservice analyst Peter Backman
New figures from Fourth has highlighted that in December 2020, there was a 28% drop in overall staff headcount compared to last year, with the most impacted sector, again, being hotels,
The hotel group, which includes The Pigs, was among 138 ‘rogue employers’ found to have failed to pay workers the national minimum wage between 2016 and 2018, but chairman Robin Hutson says the full facts should be highlighted
Jill Whittaker, managing director of HIT Training, offers some advice on how businesses in England can keep momentum going in the face of lockdown 2.0
The group run by Ian and Christa Taylor that comprises The Bird, Bath and Homewood, is looking for a new brand executive
Claire Johnston joins the Group, which comprises eight hotels, from Auchrannie Resort in Arran
When you find the sweet spot between people, process and technology, tech can be the oil that helps human contact flow, but don't use it to the detriment of your reputation
