The 17th century building has been undergoing a multi-million pound renovation since being acquired by new owner Valeria Sykes and is now recruiting
HUMAN RESOURCES
Some £500k has been invested in IT and new marketing systems, with a new EPOS booking system introduced across all properties
Ebony Dolly has worked at the hotel since 2015 and was awarded the accolade for her ‘exceptional guest service’
Sonas Hospitality, which has three hotels on the Hebridean islands, has agreed to pay employees at least £9 an hour
Daniel Healey has been at The Bloomsbury since 2013 and now moves to the new Kimpton Fitzroy to work alongside GM Paul Walters and David Taylor
Artificial intelligence, employee engagement and unearthing personal power set to be discussed at January's conference
Monica Or, who works with hoteliers to improve their operations, develop their staff and increase bookings overall, presented the award to Ned Holder at The Stafford
Each student spent two days at a different hotel including The Ritz London, Shangri-La Hotel At The Shard and London EDITION
Level of dissatisfaction among hospitality and catering workers around the flexibility of their current working arrangements remains high
The new four-days-on / three-days-off initiative is being trialled at the group’s Ettington Park Hotel as part of a wider series of recruitment and retention programmes
