The CMA has launched a new campaign to encourage companies to give customers clearer Ts and Cs in contracts about cancellation fees and charges
TRAVEL & TOURISM
Work trips booked in the capital totalled 663,000 room nights in 2018, an increase of 5% compared to 2017
Despite a 2.5% drop in visitors, Edinburgh remained the city with the highest occupancy rate in Scotland at 83%
Total business investment in the sector fell by 12% to £4.97bn in the first three quarters of 2018, down from £5.67bn in 2017
A new trend that emerged in 2018 was the increase in activity from local authorities, with a record £93m invested in the hotel sector
The new wave of developments includes prime spots in Lisbon, Berlin and London’s vibrant Dalston neighbourhood, led by new CEO and former IHG head honcho
Plymouth and Oxford have fallen out of the top 10, while London remains the UK's top performing market in terms of RevPAR
Driven by emerging technologies and shifting habits, corporate travel is experiencing a fundamental change
Paris, London, Zurich, Geneva and Rome filled the top five slots for the most expensive in Europe, as demand for hotels remains 'vigorous'
It is vital that staff are trained to be eagle eyed to spot issues that can then be logged and booked in before getting worse
