One Aldwych in London reopened in June following an extensive refurbishment, with Marshall leading the hotel following the planned departure of managing director Simon Hirst
INTERVIEWS & ANALYSIS
Fiona Harkin from Glenapp Castle beat off stiff competition to be named the Housekeeping Manager of the Year at this year’s Boutique Hotelier Personal Service Star Awards
Three of the most common Facebook advertising mistakes advertisers make, and tips on how you can avoid them
Jeremy Simpson, managing director for Custard Communications explains how best to utilise your marketing budget to maximise the ROI
Eden Hotel Collection is striving to innovate to claw back business across its nine properties, as Chambers explains how consolidation will be key over the next 12 months
US property developer Michael Achenbaum is almost a year on from selling the freehold of his first London hotel, The Curtain, to the Reuben brothers in a sell lease-back deal. Now he is itching to get started on his next project outside of the capital
Fresh from the unveiling of its new dining room, Foxhills in Surrey is driving a £25m expansion plan to transform its facilities for guests and its members
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Following a one-month closure and redesign, we find out how business at the Bingham is faring under the ambitious ownership of mother and daughter duo, Ruth and Samantha Trinder as they look to bring the boutique into the 21st century
A Curious Group of Hotels, which includes Portobello Hotel and Cowley Manor, is using the money saved on OTA commissions to reinvest in its four properties and look for expansion opportunities
Discover how Cristina Raduica feels about hospitality and her biggest pet peeves when it comes to customer service
