Stephen Segel, CEO of Rota, explains how the hospitality sector is embracing changes in technology
TECHNOLOGY
Revenue management, AI and how we use data will influence the way we do business over the next 12 months
Adam Hamadache, CEO of hotel marketing agency DHM, gives us the lowdown on Conversion Rate Optimisation (CRO) and how it can help convert visitors into paying customers
James Surridge from Guestline says hoteliers are struggling to get the most from their IT, as research shows that hotel owners are only using 60 per cent of the functionality of their PMS
Since partnering with Hotelogix, Kazi Rahman, GM at Tudor Court Hotel said that overbooking and operational errors have also been eliminated
The website has seen a 91% rise in users throughout August, September and October this year
Earlier this year, the Cotswolds boutique introduced an in-room concierge service using a bespoke version of Amazon’s Alexa assistant
Neil and Zoe Kedward, owners of the 26-bed, four-AA-red-star property, will launch Routescape later this year, with Louise Barber moving across to head up the new venture
Hospitality professionals are set to enjoy a stellar line up of speakers at this year’s HOSPACE, as Peter Hancock, Harry Murray and Sally Beck confirm
A 2018 Hospitality Technology Report highlighted that as many as 73% of guests under the age of 35 would not return to a hotel with poor Wi-Fi. Conversely, guests who were happy with the Wi-Fi
