In the face of this weakening of demand outside London, Whitbread is looking to expand into Germany, Europe’s largest hotel market
TECHNOLOGY
By creating your own hotel app, you can increase revenue and customer satisfaction, streamline operations and cultivate loyal customers.
Avvio’s outgoing chair, John O’Connell stepped down from the role at the end of 2018, as the tech firm prepares to embark on an expansion
Revenue management, AI and how we use data will influence the way we do business over the next 12 months
Stephen Segel, CEO of Rota, explains how the hospitality sector is embracing changes in technology
Adam Hamadache, CEO of hotel marketing agency DHM, gives us the lowdown on Conversion Rate Optimisation (CRO) and how it can help convert visitors into paying customers
James Surridge from Guestline says hoteliers are struggling to get the most from their IT, as research shows that hotel owners are only using 60 per cent of the functionality of their PMS
Since partnering with Hotelogix, Kazi Rahman, GM at Tudor Court Hotel said that overbooking and operational errors have also been eliminated
The website has seen a 91% rise in users throughout August, September and October this year
Earlier this year, the Cotswolds boutique introduced an in-room concierge service using a bespoke version of Amazon’s Alexa assistant
