Balbirnie House Hotel in Fife has returned to profit with an 8.3% growth in turnover for the last financial year.
The 31-bedroom, Grade A-listed hotel saw turnover grow from £2.8m in 2018 to £m for the year ending April 30 2019, moving from a pre-tax loss of £76,491 in 2018, to a £124,007 profit in 2019.
The results come amid one of the ‘most challenging’ trading conditions for Scotland, with VisitScotland reporting that the number of inbound visits to the country fell by 35% in Q1 of 2019.
In the annual report for the hotel, managing director Nicholas Russell said the directors were ‘very happy indeed to see a return to profit in this financial year’.
He said: “As at winter 2019, the hotel is investing in the installation of a complete technological upgrade across the entire span of reservations systems and operations, the Directors feel this is a very significant step towards the stated aim of becoming Scotland’s first cashless hotel.”
£45,000 is being invested into new Guestline technology, which will pave the way to a completely new digitalised ecosystem, as the team strives to be a completely cashless hotel.
Staff numbers at the hotel have reduced from 115 in 2017, to 94 in 2018, and to 81 this year, with the stated aim of providing much more working hours to many fewer individuals, thereby reducing employee turnover and increasing consistency.