The winner of Bar Manager of the Year accolade was Pedro Paulo from One Aldwych.
Also known as the “Lobby Bar’s experimental mixologist”, Pedro has been hugely focused on building a guest centric culture in his bar and driving employee engagement which has seen his staff turnover decrease from 36% to 22% last year.
He has also increased his employee engagement results to 90.39% in the last staff engagement survey in 2018.
He has been instrumental in designing the hotel’s re-imagined Lobby Bar and its new look as well its new cocktail menu to match. The Spirit of Adventure circumnavigates the globe through a series of 21 cocktails all specially designed by Pedro.
Pedro’s leadership, passion and expertise in his field have extended his remit as Bar Manager to work with the other Food & Beverage areas to develop and strengthen their beverage offering. One of his greatest achievements in the last year continues to be his focus on developing his team both so that guest experiences in the Lobby Bar are memorable.
Fabio Pezzini – The Westbury Mayfair
Filippo Tacchi – The Franklin
Pedro Paulo – One Aldwych
Marine Hill – The Grand Eastbourne
CLICK HERE TO VIEW THE WINNERS AND FINALISTS OF ALL THE OTHER CATEGORIES.