After months of anticipation and a record number of entries, the big reveal of the finalists for the 2019 Boutique Hotelier Personal Service Star Awards has now begun.
Now we can reveal the finalists in the Customer Service Star category, sponsored by Star Quality Hospitality Consultancy, and Front of House Manager of the Year.
From country house hotels, to boutiques in the city, managers, owners and staff were eager to give their employees the recognition they deserve.
The shortlist for the Front of House Manager of the Year Award is:
Karen Weisheit – Grove of Narberth
Samuel Ballard – The Cavendish
Alexander Wilson – Brown’s Hotel
Tom Kelly – Ham Yard hotel
Judit Balonka – The Vineyard
The shortlist for Customer Service Star has also been announced today.
Now with the shortlist announced, the winner will be decided by a judging panel – consisting of top industry experts; Peter Hancock, chief executive, Pride of Britain Hotels, Giovanni Grossi from The AA, Philip Turner, founder, The Chestnut Group and Michele Mella, general manager, Barnsley House.
The winners will then be revealed at the Boutique Hotelier Personal Service Star Awards on October 15 at Hilton Olympia.
The event, taking place on the first day of Independent Hotel Show 2019, is free to attend for hoteliers and staff and will be a night of free-flowing Champagne and canapés.
To secure your place to the event, please email firstname.lastname@example.org to get on the guest list.
The sixth year of the Boutique Hotelier Personal Service Star Awards is sponsored by: Mite Linen, Star Quality Hospitality, Out of Eden and Guest talk.