BH Awards: Housekeeping Manager of the Year shortlist


After months of anticipation and a record number of entries, the big reveal of the finalists for the 2019 Boutique Hotelier Personal Service Star Awards has now begun.

Yesterday saw the announcement of another two categories – Front of House Manager of the Year and Customer Service Star of the Year – as momentum builds ahead of the ceremony in October 15th.

Now we can reveal the finalists in the Housekeeping Manager of the Year category, sponsored by Mitre Linen, and Concierge of the Year.

Story continues below

From country house hotels, to boutiques in the city, managers, owners and staff were eager to give their employees the recognition they deserve.

The shortlist for the Housekeeping Manager of the Year Award, sponsored by Mitre Linen, is:

Stephanie Spong – Barns Hotel Bedford

Fiona Harkin – Glenapp Castle

KK Prabakaran – Dukes London

Paul Berncastle – Town Hall Hotel

Anita Elsom – Balmer Lawn Hotel


Now with the shortlist announced, the winner will be decided by a judging panel – consisting of top industry experts; Peter Hancock, chief executive, Pride of Britain Hotels, Giovanni Grossi from The AA, Philip Turner, founder, The Chestnut Group and Michele Mella, general manager, Barnsley House.

The winners will then be revealed at the Boutique Hotelier Personal Service Star Awards on October 15 at Hilton Olympia.

The event, taking place on the first day of Independent Hotel Show 2019, is free to attend for hoteliers and staff and will be a night of free-flowing Champagne and canapés.

To secure your place to the event, please email to get on the guest list.

The sixth year of the Boutique Hotelier Personal Service Star Awards is sponsored by: Mite Linen, Star Quality Hospitality, Out of Eden and Guest talk and Rehegoo Music Group.

Tags : BHPSS AwardsBoutique Hotelierhotelshousekeeping
Zoe Monk

The author Zoe Monk

Leave a Response