BH Awards: Shining Star shortlist


After months of anticipation and a record number of entries, the big reveal of the finalists for the 2019 Boutique Hotelier Personal Service Star Awards has now begun.

Yesterday saw the announcement of two categories – Reservations / Revenue Manager of the Year category, and Spa / Wellness Manager of the Year, sponsored by Rehegoo Music Group – as momentum builds ahead of the ceremony in October 15th.

Now we can reveal the finalists in the Shining Star and General Manager of the Year category, sponsored by Out of Eden.

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From country house hotels, to boutiques in the city, managers, owners and staff were eager to give their employees the recognition they deserve.

The shortlist for Shining Star Award is:

Laura Kitchen – The Black Bull Sedburgh

Sharon Brown – The Nadler Liverpool

Jake Poynter – Captains Club Hotel

Samuele Cucino – Billesley Manor

Chara Forrest – The Devonshire Arms Hotel


Now with the shortlists being announced, the winners will be decided by a judging panel – consisting of top industry experts; Peter Hancock, chief executive, Pride of Britain Hotels, Giovanni Grossi from The AA, Philip Turner, founder, The Chestnut Group and Michele Mella, general manager, Barnsley House.

The winners will then be revealed at the Boutique Hotelier Personal Service Star Awards on October 15 at Hilton Olympia.

The event, taking place on the first day of Independent Hotel Show 2019, is free to attend for hoteliers and staff and will be a night of free-flowing Champagne and canapés.

To secure your place to the event, please email to get on the guest list.

The sixth year of the Boutique Hotelier Personal Service Star Awards is sponsored by: Mitre Linen, Star Quality Hospitality, Out of Eden and Guest talk and Rehegoo Music Group.

Tags : BHPSSBoutique hotelier BHPSSBoutique Hotelier Personal Service Star Awardshotelsshining starstaff
Zoe Monk

The author Zoe Monk

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