Daniel Thompson has become somewhat of a stalwart of the boutique hotel sector along the coast in the south west of the country.
He started his career in hospitality at the four-star Thurlestone Hotel, where he remained for six years until he made the leap to Buckland Tout Saints Hotel in his first post of deputy general manager.
It was Mullion Cove Hotel in Cornwall however where he had his first taste of life as a general manager in November 2015. His employer at the time, the Grose family, said that ‘his friendly, outgoing nature and work ethic coupled to a desire to grow and develop himself within his chosen field singled him out as one to watch’.
Just over a year later and Thompson is excelling in his role. He has beaten the sales budget at the hotel every month since taking over as general manager and was on track last year to smash the yearly-target by 8%.
2016 also saw Mullion Cove Hotel win Gold with Taste of the West and five gold stars from VisitEngland for the luxury apartments he manages as part of the hotel. He has rebuilt an unmotivated a deflated team to one that gains results and has embraced his new challenge as GM with great success. His team are motivated, budgets are met, his marketing acumen is producing results, guest feedback is at an all-time high and his energy levels seem unwavering; the business has been turned around through his intrepid management.
Mullion Cove Hotel
Address: Mullion Cove Hotel, Helston TR12 7EP