The Calcot Collection has unveiled new measures and repurposed spaces at its four hotels as it prepares to embrace the ‘new normal’ ahead of reopening.
Barnsley House, Calcot & Spa, The Painswick in the Cotswolds and The Lord Crewe Arms in Northumberland will be operating to a reduced capacity of 75% in rooms and 45% in restaurants when they reopen in July to adhere to distancing rules.
Flexible cancellation, new QR code menus and ‘book direct’ rewards will also be part of the new way of operating.
Calcot Collection Chairman Richard Ball said: “We have given a lot of thought to our reopening strategy to ensure the safety of our teams and guests without taking the joy out of what a Calcot experience is all about. It has not been without its challenges as our whole ethos and culture is based on wrap-around hospitality – but for now our staff will be taking special care from a distance.
“We have reconsidered the whole guest journey, removing touch points and maintaining our high levels of cleanliness without interfering with the essential feel that is the Calcot Collection. I am confident guests will find a sensible, user ready, scrupulously clean approach that will keep everyone safe, happy and relaxed.”
Calcot & Spa will reopen on July, and will launch with a repurposed 17th century barn providing the space for a new guest arrival. The expanded play barn now boasts an extra level which will operate with a new booking system to control numbers.
On the first floor a new yoga studio has been created and an outdoor gym has also been introduced.
Calcot’s two restaurants have been combined into one big space.
Barnsley House is to reopen on July 15, with The Painswick and the Lord Crewe Arms opening later in the month on July 29.