Five-star countryside hotel Luton Hoo Hotel, Golf & Spa has celebrated the hard work and dedication of its assistant C&B manager Ebony Dolly by naming her employee of the year.
Dolly, who has worked at the hotel since 2015, was awarded the accolade for her ‘exceptional guest service’, her mentoring of new team members and her positive and supportive attitude.
The award was presented to Dolly on Friday 4 January by general manager of Luton Hoo Hotel, Matthew Long, at the hotel’s annual staff party. The winner of the award was chosen by the hotel’s management team, who voted on a shortlist of staff who had previously been nominated for the hotel’s staff recognition programme, ‘Going the Extra Mile’.
General manager Matthew Long, said: “I was delighted to present Ebony with the employee of the year award. Since joining us back in 2015 she has developed into a great team leader who can always be relied on to motivate others and sets an excellent example to her colleagues.”
Speaking after receiving her award, Dolly said: “It felt rewarding knowing that the managers around me had recognised my hard work and commitment to the company. I love working at Luton Hoo – the C&B team feel like my second family, they’ve been very supportive and hardworking and I can’t express my gratitude enough. The busy Christmas period showed how important it is to pull together as a team, and I think teamwork really is the most important skill to have in this job.”
Luton Hoo Hotel, Golf & Spa is part of the Elite Hotel Group, which owns and operates four luxury hotels in the south of England.