Claire Randall is to join five-star hotel, Bovey Castle, as general manager in January 2020.
Randall’s most recent role was general manager of The Idle Rocks and St Mawes Hotel in Cornwall, where she was for six months before departing in October for ‘personal and family reasons’.
Prior to that she was managing director at Lucknam Park in Bath, a position she had held since 2010.
Speaking on her new role, Randall said she was ‘absolutely thrilled’ to be joining Bovey Castle.
She says: “I am absolutely thrilled to be joining Bovey Castle in Dartmoor – one of the UK’s most iconic luxury country house hotels – which provides a wide range of experiences to guests coupled with hospitality of the highest quality.”
Mark Chambers, managing director, Eden Hotel Collection: “Claire brings superb experience to the role of general manager at Bovey Castle. We are delighted to welcome Claire on board to further enhance and shape the hotel’s future development and success.”
Long-time director at Eden Hotel Collection, Greg Fehler, had been overseeing the role of GM at Bovey Castle following the departure of Martin Kelly earlier this year after six months.
Randall worked for 20 years at Lucknam Park in total and prior to that gained experience in management positions at the Hyde Park Hotel in Knightsbridge, Gleneagles in Perthshire, the Mandarin Oriental in Hong Kong and Hambleton Hall in Rutland. She also spent six years as a hotel and restaurant inspector for the Michelin Guide.
Bovey Castle, the group’s biggest hotel, was acquired in 2014 from investment company Delauncey and EHC immediately launched an extensive £10m investment project, updating facilities, bedrooms and the spa at the tired hotel.
Now the 60-bedroom hotel, complete with 22 lodges, 18-hole championship golf course, tennis courts and Elan Spa, plus the 3 AA Rosette restaurant and casual dining eatery, is the flagship for Eden Hotel Collection and accounts for 40% of the group’s overall turnover.