Forbes Travel Guide, the global expert on genuine Five-Star service, has launched Hospitality Strong, a new initiative designed to engage, educate and elevate furloughed, laid-off, and working hospitality staff of all levels, during the global novel coronavirus crisis.
The Hospitality Strong eLearning Webinars take place from April 23 to June 25.
The complimentary webinars will be delivered by Forbes Travel Guide’s Learning & Development team and feature an engaging mix of hospitality principles illustrated with stories and visuals.
Topics range from “A Timeless Service Philosophy for Uncertain Times” to “Leading Through Luxury.” A full agenda and registration are available at forbestravelguide.com/strong.
Filip Boyen, CEO, Forbes Travel Guide said, “It has been devastating to see our beloved hospitality industry come to such a sudden pause during this unprecedented time.” He added, “This is our contribution to the collective industry effort that will be needed to rebuild and strengthen hospitality following the crisis.”
Jeff Wielgopolan, senior vice president of learning & development, Forbes Travel Guide, added, “An exceptional guest experience always starts with the committed and passionate staff. We hope these resources help hospitality staff who work so hard to serve us all.”