De Vere, the collection of mansion house estates and hotels, has created a new operations director position whose role will be to oversee business at its London properties.
The group has appointed Hayley Chilver to the role, who will take care of the portfolio in the capital which includes De Vere Grand Connaught Rooms, De Vere Holborn Bars, De Vere Canary Wharf, De Vere West One and De Vere Devonport House.
Chilver joins De Vere with more than 20 years’ experience in the meetings and events sector, having previously held operations manager and general manager positions at Crowne Plaza, Marriott and Moat House Hotels.
Her first task will be to work with the team to reposition De Vere’s non-residential properties under a new meetings and events service for the London properties called ‘One Space’, which will launch in the coming months.
Laurie Nicol, chief operating officer at De Vere, commented: “Hayley’s first priority will be working with the team to reposition One Space will allow our customers to differentiate our day meeting properties from our residential properties. I have no doubt that Hayley is perfectly positioned to successfully deliver this exciting update to our initiative.”
Chilver commented: “I am thrilled to take the next step in my career with De Vere. I’m looking forward to working with the fantastic teams at all of the London properties, to ensure delegates have the best possible experience.”
Following a multi-million pound refurbishment, all De Vere’s London properties now feature the group’s meeting and events service, Smart Space, which comprises of nine service features designed to offer a responsive, personalised meetings and events service.
De Vere operates over 600 meeting rooms and over 3,100 bedrooms, located from Cheshire to Surrey. De Vere’s country estate hotels have recently undergone a £50m restoration project, with developments continuing in 2019.