Demand for Boutique Hotelier Personal Service Star Awards soars as event secures date for 2017


It’s been revealed that the fourth year of the Boutique Hotelier Personal Service Star Awards will be held on October 17, as thoughts turn to who the industry will nominate for one of 11 prestigious accolades.

The event, which has become one of the industry’s ‘must-attend’ dates, will once again be hosted at Hilton Olympia in London on the first night of the Independent Hotel Show and will bring together the sector’s most accomplished to celebrate excellence in hospitality.

Boutique Hotelier will award a total of 11 category prizes, with those holding positions such as Restaurant Manager, Housekeeping Manager and the hotly-anticipated final award of the night General Manager of the Year, being recognised for their hard work and dedication.

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This year Mitre Linen has come on board to sponsor the Housekeeping Manager of the Year award for a fourth consecutive year in a row, while Star Quality Hospitality is sponsoring the Customer Service Star Award for the third year running.

Representatives from Chrysalis Contracts will also be there on the night as supporting partner.

Kicking off at 7pm, the Boutique Hotelier Personal Service Star Awards is free to attend for hoteliers and is a networking evening with free flowing Champagne and canapés circulating around the room before the 11 award winners are announced.

Last year saw some of the industry’s finest take home prizes, with representatives from the likes of The Nadler, Wildsmith Hotels, Abbey Bath, Gravetye Manor and many more, being praised and recognised for their outstanding work.

Nominations will open in July and are open to anyone working within the hospitality industry to have their say. A shortlist for each category will then be drawn up before winners are decided upon by a judging panel of experts.

The full list of categories is:

  • Bar Manager of the Year
  • Restaurant Manager of the Year
  • Front of House Manager of the Year
  • Housekeeping Manager of the Year – Sponsored by Mitre Linen
  • Concierge of the Year
  • Customer service star of the Year – Sponsored by Star Quality Hospitality
  • Spa Manager of the Year
  • Reservations/Revenue Manager of the Year
  • Shining Star Award
  • General Manager of the Year: Winner and highly commended


For suppliers to gain entry to the event with the view to build relationships with the owners and operators of some of the UK’s finest boutique hotels there are still sponsorship opportunities available. Come on board now and you can still benefit from up to six months’ of promotional exposure.

For more information of how you can get involved, contact Josh Waddell on or 02031 765458.

For hoteliers, watch this space for news of when nominations will open and for more information contact Zoe Monk,

Tags : awardsBHPSS
Zoe Monk

The author Zoe Monk

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