The general manager at The Beaumont London has told Boutique Hotelier that it’s very much business as usual following the hotel’s sale earlier this month to the Barclay brothers.
Jannes Soerensen, who joined the luxury five-star hotel in 2016, said that his team was ‘feeling positive’ about the changes, after it was revealed that the management of 73-bedroom The Beaumont will no longer be handled by Corbin and King.
Speaking to BH, he said: “We have kept the staff informed throughout the process, in various meetings (hotel-wide, departmental, one to one) and by email,” and stressed his job will continue as it was before.
“My priorities are what they always were: to make sure I have a happy, productive, stable team of staff and a successful hotel full of happy, satisfied guests, who become loyal advocates, keen return to the hotel time and time again,” he told Boutique Hotelier.
He stressed that staff are ‘everything’ in a hotel and he ensures that each employee shows genuine care and personal service to every guest.
“The design of the hotel and the rooms should be compelling but should not impose. The reason guests come back time and time again is because they remember people and because they are remembered. People remember people, not things,” he adds.
This month news broke that the hotel has been sold to the Barclay brothers, Sir David and Sir Frederick Barclay, after being put on the market by property group Grosvenor.
The for-sale price of the lease for the hotel was rumoured to be between £125m and £140m.
A few months’ later it was then confirmed that Chris Corbin and Jeremy King, established restauranteurs with the likes of The Wolseley, The Delaunay to their name, would lose the management of The Beaumont.
Ellerman Hotel Company (EHC), which is owned by the Barclay family, would ‘in time’ take over.
The Beaumont opened in 2014, and marked the first foray into the hotel sector for Corbin and King. While the hotel proved to a be a success, a reported overspend on opening costs saw the duo give up the leasehold they held on the property over to freeholder Grosvenor in 2016, but remain in place as the operator.