Food delivery start-up claims hotels can ‘make thousands’ from new room service concept


A new food delivery start-up is claiming that hotels can ‘make thousands’ from its new room service concept, which will allow properties to partner up with some of the top restaurants nearby.

Feast, which was founded a year ago by TV news reader Simon Pusey, works with some of the best 24 hour restaurants in London and has now launched a bespoke site for hotels.

Hotels can have complete control over the option, choosing the restaurants on offer, the dishes that are available and the prices that guests pay, meaning they can make commission on every order.

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Several Doubletree by Hilton’s as well as the Club Quarter’s brand are some of the chains to have signed up to the service.

Hotels will be given access to an admin page meaning they can change the delivery radius on offer to guests, and be able to increase the prices of foods by percentage or charge a flat service fee for taking the orders to the room.

“There’s such a big market here, we see hotels making thousands of pounds every month simply by adopting this,” Pusey says. “With our range of cuisines on the platform we solve that problem while also making our partners commission at the same time. It’s a win win.”

As well as the 24 hour hotspots Balans Soho Society and VQ, Feast works with several China Town favourites and the Lebanese chain Maroush, and Pusey thinks this quality will match the standards expected of hotel food.

“Allowing restaurants to focus on the cuisine and us on delivering the food hot and well packaged within 30 minutes means hotels can concentrate on the many other really important aspects of hospitality.”

For the next two months hotels can sign up to trial the service for free on the Feast HQ website, after-which a one off registration fee of £250 will be charged.

Tags : FeasthotelsRoom service
Zoe Monk

The author Zoe Monk

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